This is a limited time offer and is arranged between us and our contact at your school/organisation.

When active, there is an activation link at the top of your organisation's page.

You must *activate* the free delivery, and supply your organisation and student/member details for delivery. Select your organisation from the drop down menu (order cut-off dates are shown here).

Note that these orders will be set aside until the delivery date, so you may not receive them immediately. Excludes hair spray products (due to the high cost of shipping aerosols).

Can't see your school? Get your school involved with fundraising here.

• Orders are processed next business day
• Australia Post options available at the Checkout
• Free Pick-Up available from our Port Kennedy (WA) warehouse
• For more info, see our Shipping Policy

In many cases, we're in-stock and ready to ship next business day.

Backorders are also known as Pre-Orders: You'll know if your item/s are in-stock or available on pre-order by the status messages.

1. All pre-orders are accepted with a non-refundable pre-payment.
2. Lead times are noted on the product pages. EG Ribbon items are manufactured to demand, with up to a 4-8 week turnaround + shipping to your door.
3. Although we always quote 4-8 weeks, it is likely your items will be with you well within this time period. We're much happier to be "safe than sorry"!

Shipping of Pre-orders:
If you've added other items to your cart that are in-stock now, we'll be in touch to see whether you want us to ship everything together, or you can add in a second shipping fee. As a default option, we will post your order once everything is in-stock.

If you have any questions about your order, please reply to your Order Confirmation email (that way we have your order specifics handy!), and we'll be most happy to help!

Need something in a specific timeframe? Email Hello@SchoolPonytails.com.au with your enquiry.

View our Colour Guide here

View our Style Guide here

View our Size Guide here